General terms and conditions
On this page you will find the general terms and conditions used for all accommodation of Casas da Cabreira, unless otherwise stated in the description of each property.
“You” and “your” refer to the so-called party-leader, i.e. the person in whose name the booking is made and who represents the other members of the party.
Note: More information on the process of booking and ways of paying is to be found at our page “The way we work”.
You can book most accommodations for any given period; there are no fixed change days. However, a minimum stay of 3 days or more is required; and sometimes the owner may prefer consecutive bookings (i.e. without “gaps” in the agenda).
Bookings can be made through E-mail, fax or mail. If the accommodation is available you will receive confirmation as soon as possible.
Casas da Cabreira asks a deposit of 20% of the rent within 1 week after booking. The balance of the rent plus any surcharges or security deposit must be received at least 6 weeks prior to the commencement of your stay. If a booking is made 6 weeks or less prior to the commencement, the rent plus any surcharges or security deposit must be received in full within 3 working days. As such, payment must be received in full prior to the commencement of your stay.
Paying the deposit or total amount means agreement to these terms and conditions.
Ways of payment
Payments from the UK can be made in UK pounds into a UK bank account.
Payments from other countries can be made in Euros into a Portuguese bank account.
Payments by credit card or with Paypal can be made either in UK pounds or Euros, and incur a 2% charge as a contribution to the costs.
If you cancel your booking wholly or partly up to 6 weeks prior to the original date of arrival, the costs are 20% of the rent of the period that is cancelled, from 6 weeks to 1 week 90%, and after that 100%. Any paid surcharge or security deposit will be refunded, however only if you confirm your cancellation in writing by mail. It is strongly advised to take out holiday insurance.
If Casas da Cabreira is forced to cancel your reservation, the liability is limited to a refund of the deposit or the rent plus any surcharges or security deposit.
A deposit is not refundable if Casas da Cabreira cancels your booking due to lack of payment, or payment in time, of the balance plus any surcharges or security deposit.
Arrival and departure
You will receive a detailed description of the route to the property after the payment of the deposit.
On the day of your arrival the property is available from 4pm onwards. You are kindly requested to advise Casas da Cabreira beforehand at what time you expect to arrive, in order to arrange entrance to the property. Please note that arrivals later than 11pm are not always possible.
The tenancy terminates at 10am on the day of departure.
All prices are quoted in Euros and UK pounds.
The prices at this website are subject to alteration without prior notice. After booking the price of course is fixed.
Prices include the normal use of:
- gas, water, electricity and wood;
- bed linen, kitchen linen and towels (but no pool towels);
- cleaning at the end of your stay;
- the washing machine and/or other appliances (if available).
For some properties a security deposit is required (see the Particulars). This deposit is payable together with the balance of the rent, and will be refunded within a month after your departure, unless the property has been left in an unsatisfactory condition. In this case Casas da Cabreira will pay any costs, such as extra cleaning or breakages, from this deposit to the owner. The nature of the damage will be assessed in your presence no later than the day of departure. To allow time for the value of any damages to be determined, the remainder of the deposit is paid back during the month following the date of departure.
The house is cleaned before your arrival. It is appreciated if you keep and leave it as clean and tidy as possible. You will be asked to pay for extra cleaning if the property is left in an unreasonable condition.
Complaints must be reported immediately to Casas da Cabreira. In consultation with the owner Casas da Cabreira will try and find a solution.
During your stay you are responsible for the property and its contents and everything around it. Damages must be reported immediately to Casas da Cabreira and paid for to either Casas da Cabreira or directly to the owner. The property can be checked before you leave.
Casas da Cabreira is not liable or responsible for any injury, loss, damage or discomfort sustained by you or others.
This website, along with other information such as the directions to the properties, is put together as carefully as possible and in good faith. Casas da Cabreira is not responsible for consequences due to alterations made without their knowledge or unknown circumstances.
The personal details you submit to Casas da Cabreira shall remain strictly confidential and will not be passed on to any third party. Casas da Cabreira does not, under any circumstances, sell or publish customer information.